Frequently Asked Questions

Please check availability on our Available Units page. You can pick your unit, browse the calendar to find your preferred dates, then proceed to book directly from the same page.

Your booking is confirmed only after completing the full booking process — reservation fee paid, IDs submitted, and rental agreement signed. You will receive a confirmation via email or Facebook Messenger.

Yes. Delivery is available within Cagayan de Oro City, Laguindingan Airport, and selected nearby areas.

Fill up our rental request form and prepare the following:

• Valid Driver's License
• One valid government ID (for security)
• ₱500 reservation fee — deductible from your total. Balance is paid on pickup.
• Signed rental agreement

Usually 2 valid IDs are enough. A cash deposit of ₱1,000 is only required if no acceptable secondary ID is presented.

Yes! Driver's License is still required as the primary ID. School IDs are acceptable as secondary — the renter must be the actual student ID owner and the ID must be from the current school year.

No. Only the registered renter who owns the valid IDs is allowed to operate the vehicle. No exceptions.

Visit our Rates Page for full pricing. Scroll down and type the municipality or province you plan to go to, then tap search for out-of-town rates.

No. Reservation fees are non-refundable if you cancel, but they are deducted from your total rental amount. They secure your selected unit and schedule.

Our minimum rental period is 24 hours. Even if the unit is used for less than 24 hours, the 24-hour rate still applies. We currently do not offer 12-hour rental options.

Yes! We offer a ₱100 per day discount for multi-day rentals. The longer you rent, the more you save.

Every rental includes:

• ⛑️ 2 FREE Helmets
• 🌧️ 2 FREE Raincoats — optional depending on weather or for long-day rentals
• ✅ Clean and ready unit

Fuel is not included. Units are released with a recorded fuel level and must be returned at the same level. If returned with lower fuel, the difference will be charged. If returned with more fuel, no refund will be issued.

Late returns incur extension charges:

• Scooters — ₱80/hour
• Suzuki Spresso — ₱150/hour

Always inform us early if you need to extend so we can check availability.

Units must be returned in the same clean condition as released. Cleaning fees if returned dirty:

• Scooters — ₱80
• Suzuki Spresso — ₱200

Yes. Kindly refer to our Rates Page for destination coverage and applicable charges for out-of-town trips.

Renters are responsible for any damage during the rental period as stated in the rental agreement. We conduct unit inspections before release and upon return. We highly recommend checking the unit thoroughly before leaving.

To maintain cleanliness and comfort for all renters:

• No pets inside the vehicle — ₱2,500 cleaning fee if evidence is found after return
• No smoking inside the vehicle — ₱2,500 cleaning fee if residue is detected after return

By proceeding with the booking, renters agree to these conditions.